Thursday Jun 30, 2011
Why you might not be able to print a certificate
When a user completes a course, they see the option to print a course completion certificate from the course’s Browse page. But, often, they are met with a note stating:
The option to print a certificate stays in this state until a user reaches a 75% completion status combined between viewed lessons and correct quiz answers.
That’s the default for the site.
But, it can be changed with a quick call or email to us. The required % complete is a site-wide setting. This means, when changed, it will affect all of your courses. But, it’s easy for us to do. So, if you decide it needs to be changed for your company, just let us know.
We want to make sure the KeyStone OnDemand portal works for you and not against you.
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