Friday Jun 17, 2011
Create links between your KeyStone OnDemand articles
Each piece of content is assigned a unique ID when it’s first created. That ID is displayed in your browser’s Address Bar when you view it.
It’s that ID that you place in the Related Content field when you’re editing an article or video.
But, what many KeyStone OnDemand Admins don’t consider is adding links directly within the context of the article. This is the most logical place to point users to related content since it’s how they are used to navigating through information in the first place.
So, rather than adding all related files to the Related Articles and Video panel, instead make a copy of the entire address bar link and use the Link option to paste the content address.
This way, users aren’t forced to view the info panel and sort through related content. You can target related content directly inside your article. You may even be able to hide the info panel altogether.
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